Service King Office in Cedar City UT

About The Company

Service King was started in 2003 by owner Derek McDonald during his 2nd year of college at Southern Utah University. Derek was recruited his freshman year to go to California to knock doors as a salesman for a carpet cleaning company. When he got home he bought a carpet cleaning machine and began cleaning carpets in order to pay for college. When he graduated SUU in 2006 he was faced with a decision; continue growing the company or find a job in the business world. He chose to run with the company. Originally the company name was Steam King and was focused primarily on carpet cleaning. As the company grew and expanded into other services, Steam King was re-named and re-branded to incorporate all of the services offered. Service King became the new name and helped brand the company to what it is now. Derek has taken his education in the field very seriously. After years of education and technical training he achieved the coveted IICRC triple master certification. This is the highest level of education the industry has to offer.

Since its inception 15 years ago, Service King has become one of the market leaders for the cleaning and restoration industry in Southern Utah. Derek is still the President and CEO of the company but now has a General Manager and an Operations Manager. Service King has more than 10 employees and locations in Cedar City and St George. Service King provides services to towns all over Southern Utah including: Cedar City, Enoch, Panguitch, Beaver, Minersville, Enterprise, New Harmony,  Kanarraville, Duck Creek, Brian Head, Richfield, St George and the surrounding areas and everywhere in between. Service King offers carpet cleaning, tile cleaning and sealing, upholstery cleaning, carpet sales and installation, hard surface flooring sales and installation, water damage restoration, full reconstruction, fire and smoke damage restoration, Asbestos testing and abatement, maid and janitorial cleaning, VCT stripping and waxing and mold testing and remediation.

Service King has grown into a large company but still has the values the company was founded on. Technical expertise, customer service, honesty and hard work are ingrained in the company culture. Service King has plans for more growth and looks forward to serving its customers for years to come.

Meet The Team

Derek McDonald

Derek McDonald

President/Owner

Derek started the business in 2003 while attending college at Southern Utah University. He has received the highest levels of education in the industry and is as passionate now as he was 15 years ago when he started the business. Derek is happily married to Sarah and has two boys together, ages 5 and 2. He is an avid Fisherman and loves to camp. An interesting fact about Derek is that he received a silver medal at the Utah summer games for table tennis.

Education & Certifications

Certifications with IICRC: Master Textile Cleaner, Master Water Restorer, Master Fire and Smoke Restorer, Carpet cleaning technician, Upholstery and fabric technician, Applied structural drying technician, Odor removal and control technician,  Color repair technician, Applied Microbial Remediation technician

State of Utah Certification: Asbestos Contractor/supervisor, Asbestos Inspector, Lead-based paint renovator, R-100 General Contractor

University of Utah School of medicine: Asbestos Contractor/supervisor and Asbestos Inspector

Southern Utah University -Bachelor’s in Business/Marketing

OSHA – 10 hour General safety and health

Xactimate level 1 estimator

 

Sarah McDonald

Sarah McDonald

Owner

Sarah worked hand in hand building the company with Derek for many years. She has taken a step back from the business in order to spend more time raising their two boys. She still comes in 1 or 2 days a week to help with some of the cleaning when needed. Sarah may look small but she can keep up with any of the guys in the field. She ran her own carpet cleaning truck mount for multiple years and knows the industry inside and out. Sarah’s hobbies include softball, baking, and spending time with her family.

Education & Certifications

IICRC carpet cleaning technician

Dan Fessia

Dan Fessia

General Manager

Dan has been with the company since 2012. He is in charge of all the day to day operations of the company. Dan is married and has been with his wife for 30 years. He has 3 beautiful daughters that are all out of the house and 3 grandchildren. Dan is a real family man and a true professional. Dan is an Army Veteran and served in Deseret storm.

Education & Certifications

IICRC Certifications: Carpet Cleaning Technician, Odor Control Technician, Water Damage Technician

State of Utah Asbestos Contractor Supervisor

Lead based paint renovator

Management training certification

Claims Training Services – Successful Subrogation I

Human Resources training

U.S. Army veteran

OSHA 10 General Health and Safety

Sean Riedl

Sean Riedl

Operations Manager

Sean is the operations manager for the company. He handles all high level restoration, estimating, budgeting and financials. He is not married but has been together with his girlfriend for over 8 years. He just bought his first house, and loves to go on cruises.

Education & Certifications

IICRC Carpet cleaning technician

Asbestos Contractor Supervisor

Xactimate – level 1 estimator

SWAT-sheetrock fundamentals

Claims Training Services – Successful Subrogation I

OSHA -10 General Health and Safety

Southern Utah University-Associate of Applied Sciences

Brandon Cabaccang

Brandon Cabaccang

Project Manager

Brandon is our lead carpet technician. Brandon is single and loves to be set up on blind dates. LOL. Brandon was born and raised in California and spent lots of time snowboarding at Big Bear Mountain and at one point considered becoming a professional Snowboarder.

Education & Certifications

IICRC Water Damage Restoration

IICRC Carpet cleaning Technician

IICRC Odor Control technician

State of Utah Asbestos Contractor/Supervisor

Claims Training Services – Successful Subrogation I

Phillip Maley

Phillip Maley

Asbestos Testing Technician

Philip is our Asbestos go-to guy. He has had a long career in the Restoration and air quality, and is a wealth of knowledge. Phillip lives in St. George and enjoys spending time with his wife, watching documentaries and keeping busy with work.

Education & Certifications

State of Utah Asbestos Inspector

Xactimate Estimator

Mold and indoor air quality inspector

Roman Dotson

Roman Dotson

Lead Technician

Roman was born and raised in Enoch Utah. He is respected and very active in our community. He aspires to be a police officer to help our community stays drug and crime free. The time he loves most is with his family and friends. You will probably hear Roman humming and singing while he is cleaning your carpets! An interesting fact about him is that he is very musically inclined and played the tuba in high school. He is very athletic and in high school he wrestled and played rugby.

Education & Certifications

IICRC Carpet cleaning technician

Christy Kendrick

Christy Kendrick

Lead Technician

Christy brings years of experience with her and, will be heading up our St. George Division. Christy is one that is always ready to jump in to get her hands dirty and, doesn’t back down from a challenge. Christy has 2 teenagers and takes pride that they are on the honor roll. She loves Southern Utah and spends her free time Hiking, camping and exploring all the state parks and desert. An interesting fact about her is that she moved from Ohio in 2009 and has worked in restoration since 1999.

Education & Certifications

Service Monster University

Restoration Manager

IICRC Water Restoration Technician

IICRC Applied Structural Drying Technician

IICRC Fire and Smoke Damage Restoration Standards Technician

Ultrasonic Cleaning Technology and Content Cleaning

Chemspec Carpet and Upholstery Cleaning

Biohazard cleanup and procedures

Proper Packing Contents and Inventory

Reese Wark

Reese Wark

Technician

Reese is our all-around technician that helps out wherever he is needed. He is always on time and full of questions to make sure he gets the job done right. Reese moved here from Southern California to be close to his 3-year-old son. He loves working for Service King and says that it is an awesome company. An interesting fact about him is that he loves to ride bicycles and motorcycles, basically anything with two wheels!

Education & Certifications

Claims Training Services – Successful Subrogation I

Service Monster University

Restoration Manager

High School Diploma with a 4.0

Alisa Giles

Alisa Giles

Bookkeeper / Executive Assistant

Alisa is our bookkeeper and Executive Assistant. Alisa has been married for 23 years and 4 kids ranging from 22 to 16. She raised her family in Loa Utah for 14 years and has been living in Cedar city for 4 years. Alisa is a very active mom and loves to take part in her busy family.  An interesting fact about Alisa is she loves babysitting little kids and has several families that she watches kids for on a regular basis.

Education & Certifications

Xactimate level 1 estimator

Pima Community College

QuickBooks administrator

Bonnie Williams

Bonnie Williams

Office Administrator/Corporate Account Manager

Bonnie is our Office Administrator and handles our Corporate Accounts. She and husband moved to Cedar City after losing their home in the Norther California Fires. Her and her husband have 5 grown children and one granddaughter. They chose Cedar City to make a new life and be closer to family and cannot wait to buy a house. She grew up on the west shore of Lake Tahoe and worked as a Deputy Court Clerk for 15 years. Interesting fact about Bonnie is that she learned how to ski when she was 3, Loves the outdoors and shooting with her husband. She is currently studying to take her paralegal exam.

Education & Certifications

Service Monster University

Restoration Manager

CJER (California Judicial Council for Education and Research)

Criminal Arraignment, Traffic Calendar, Appeals Clerk for the County of Nevada, Jury Clerk

North Lake Tahoe Truckee Leadership Program Alumni

License and Bonded Process Server

Certify OSHA Trainer for Safety and Health

Want To Read Our Reviews or Get In Touch With Us?

Click or tap one of the buttons below

Read Our Reviews Call: (435) 531-1337 Schedule A Quote

Cedar City Office St. George Office