Service King Office in Cedar City UT

About The Company

Service King was started in 2003 by owner Derek McDonald during his 2nd year of college at Southern Utah University. Derek was recruited his freshman year to go to California to knock doors as a salesman for a carpet cleaning company. When he got home he bought a carpet cleaning machine and began cleaning carpets in order to pay for college. When he graduated SUU in 2006 he was faced with a decision; continue growing the company or find a job in the business world. He chose to run with the company. Originally the company name was Steam King and was focused primarily on carpet cleaning. As the company grew and expanded into other services, Steam King was re-named and re-branded to incorporate all of the services offered. Service King became the new name and helped brand the company to what it is now. Derek has taken his education in the field very seriously. After years of education and technical training he achieved the coveted IICRC triple master certification. This is the highest level of education the industry has to offer.

Since its inception 15 years ago, Service King has become one of the market leaders for the cleaning and restoration industry in Southern Utah. Derek is still the President and CEO of the company but now has a General Manager and an Operations Manager. Service King has more than 10 employees and locations in Cedar City and St George. Service King provides services to towns all over Southern Utah including: Cedar City, Enoch, Panguitch, Beaver, Minersville, Enterprise, New Harmony,  Kanarraville, Duck Creek, Brian Head, Richfield, St George and the surrounding areas and everywhere in between. Service King offers carpet cleaning, tile cleaning and sealing, upholstery cleaning, carpet sales and installation, hard surface flooring sales and installation, water damage restoration, full reconstruction, fire and smoke damage restoration, Asbestos testing and abatement, maid and janitorial cleaning, VCT stripping and waxing and mold testing and remediation.

Service King has grown into a large company but still has the values the company was founded on. Technical expertise, customer service, honesty and hard work are ingrained in the company culture. Service King has plans for more growth and looks forward to serving its customers for years to come.

Meet The Team

Derek McDonald

Derek McDonald

President/Owner

Derek started the business in 2003 while attending college at Southern Utah University. He has received the highest levels of education in the industry and is as passionate now as he was 15 years ago when he started the business. Derek is happily married to Sarah and has two boys together, ages 5 and 2. He is an avid Fisherman and loves to camp. An interesting fact about Derek is that he received a silver medal at the Utah summer games for table tennis.

Education & Certifications

Certifications with IICRC: Master Textile Cleaner, Master Water Restorer, Master Fire and Smoke Restorer, Carpet cleaning technician, Upholstery and fabric technician, Applied structural drying technician, Odor removal and control technician,  Color repair technician, Applied Microbial Remediation technician

State of Utah Certification: Asbestos Contractor/supervisor, Asbestos Inspector, Lead-based paint renovator, R-100 General Contractor

University of Utah School of medicine: Asbestos Contractor/supervisor and Asbestos Inspector

Southern Utah University -Bachelor’s in Business/Marketing

OSHA – 10 hour General safety and health

Xactimate level 1 estimator

 

Sarah McDonald

Sarah McDonald

Owner

Sarah worked hand in hand building the company with Derek for many years. She has taken a step back from the business in order to spend more time raising their two boys. She still comes in 1 or 2 days a week to help with some of the cleaning when needed. Sarah may look small but she can keep up with any of the guys in the field. She ran her own carpet cleaning truck mount for multiple years and knows the industry inside and out. Sarah’s hobbies include softball, baking, and spending time with her family.

Education & Certifications

IICRC carpet cleaning technician

Dan Fessia

Dan Fessia

General Manager

Dan has been with the company since 2012. He is in charge of all the day to day operations of the company. Dan is married and has been with his wife for 30 years. He has 3 beautiful daughters that are all out of the house and 3 grandchildren. Dan is a real family man and a true professional. Dan is an Army Veteran and served in Deseret storm.

Education & Certifications

IICRC Certifications: Carpet Cleaning Technician, Odor Control Technician, Water Damage Technician

State of Utah Asbestos Contractor Supervisor

Lead based paint renovator

Management training certification

Human Resources training

U.S. Army veteran

OSHA 10 General Health and Safety

Sean Riedl

Sean Riedl

Operations Manager

Sean is the operations manager for the company. He handles all high level restoration, estimating, budgeting and financials. He is not married but has been together with his girlfriend for over 8 years. He just bought his first house, and loves to go on cruises.

Education & Certifications

IICRC Carpet cleaning technician

Asbestos Contractor Supervisor

Xactimate – level 1 estimator

SWAT-sheetrock fundamentals

OSHA -10 General Health and Safety

Southern Utah University-Associate of Applied Sciences

Brandon Cabaccang

Brandon Cabaccang

Lead Cleaning Technician

Brandon is our lead carpet technician. Brandon is single and loves to be set up on blind dates. LOL. Brandon was born and raised in California and spent lots of time snowboarding at Big Bear Mountain and at one point considered becoming a professional Snowboarder.

Education & Certifications

IICRC Carpet cleaning Technician

IICRC Odor Control technician

State of Utah Asbestos Contractor/Supervisor

Phillip Maley

Phillip Maley

Asbestos Testing Technician

Philip is our Asbestos go-to guy. He has had a long career in the Restoration and air quality, and is a wealth of knowledge. Phillip lives in St. George and enjoys spending time with his wife, watching documentaries and keeping busy with work.

Education & Certifications

State of Utah Asbestos Inspector

Xactimate Estimator

Mold and indoor air quality inspector

Brandon Stone

Brandon Stone

Cleaning/Restoration Technician

Brandon is one of our lead technicians. Brandon was born and raised in Iron county. Brandon is newly married and is currently working on a degree in electrical engineering at Southern Utah University. An interesting fact about Brandon is that he is good at math.

Education & Certifications

Carpet and Restoration Technician

Rug Cleaning Specialist

Southern Utah University

Alisa Giles

Alisa Giles

Bookkeeper / Executive Assistant

Alisa is our bookkeeper and Executive Assistant. Alisa has been married for 23 years and 4 kids ranging from 22 to 16. She raised her family in Loa Utah for 14 years and has been living in Cedar city for 4 years. Alisa is a very active mom and loves to take part in her busy family.  An interesting fact about Alisa is she loves babysitting little kids and has several families that she watches kids for on a regular basis.

Education & Certifications

Xactimate level 1 estimator

Pima Community College

QuickBooks administrator

Jenn Rhodes

Jenn Rhodes

Office Administrator / Corporate Account Manager

Jenn is our office Administrator and handles corporate cleaning accounts. Jenn is engaged to be married in July of 2018 and has 3 kids. Jenn loves to play softball on the Service King sponsored softball team and exercise’s 5 days a week. An interesting fact about Jenn is that she has dreams to be the CEO of a large corporation one day.

Education & Certifications

Service Monster 6

Restoration manager

Associates Degree – Southern Utah University

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